We accept all major credit and debit cards, including Visa, Mastercard, and American Express. Payments are securely processed at checkout.

Absolutely! We use secure encryption to protect your personal and payment information, so you can shop with confidence.

Yes! All orders are shipped within the UK with free delivery.

Orders are dispatched within 1–3 business days. Delivery usually takes 6–12 days from dispatch.

No, shipping is completely free on all orders, no matter the size.

Yes! Once your order is dispatched, you’ll receive a confirmation email with tracking information so you can monitor its progress.

If your order hasn’t arrived within the expected timeframe, please contact our support team at support@refiniquecreations.com and we’ll help you track it.

You can cancel your order within 24 hours of placing it. After this, we may have already dispatched your items. Please contact support as soon as possible.

We offer a 60-day return policy. If you’re not completely satisfied, you can return your items for a full refund.

Refunds are typically processed within 5–10 business days after we receive your returned items.

Yes! Returns are completely free. Simply follow the instructions provided by our support team.

Absolutely. As long as the items are in their original condition and packaging, you can return them for a full refund.

Yes! We welcome wholesale and bulk orders. Contact us to discuss product selection, pricing, and delivery options.

Yes! Many of our products can include personalised touches or gift messages. Check the product page for options.

All transactions on our website are processed in GBP (£).

If your order hasn’t been dispatched yet, contact our support team and we’ll update the address for you.

Definitely! Our range is designed to add fun, charm, and personality to any celebration or gathering.

Yes! You can combine different products in your wholesale order. We’re happy to help you plan the perfect selection.

Currently, we focus on UK deliveries. If you have a specific international request, please contact us and we’ll see how we can help.

You can reach our friendly support team at any time via:
Email: support@refiniquecreations.com

We aim to respond within 24–48 hours during business days.